HOW TO USE FACEBOOK LIVE FOR YOUR SMALL BUSINESS
Like certain other social platforms, Facebook offers a medium for people to connect with each other using live video conversations. Some people may not be thinking about the promotional benefits Facebook Live can add to their businesses but it is beyond doubt that it Facebook Live is an effective channel for establishing exciting relationships with customers in any business sphere. You can get alot of Facebook video views when you go Live.
Facebook boasts over 1.1 billion active daily users and chances are that you can always generate customers for your small business through Facebook. If you’re interested in boosting your small business with Facebook Live, below are some tips on how to use the channel to create Facebook video views.
Connect with Those in Your Facebook Group
Facebook Live grants you the convenience of engaging with your Facebook group members through live videos. Since a Facebook group could be an avenue for keeping your customers abreast with business notifications and updates on a timely basis, it’s a pretty idea to integrate it with Facebook Live. This alone will build you video views on Facebook.
Introduce a New Product to Your Customers
With Facebook Live, you can give customers insights into a new product. If you already have a massive Facebook views for your business, Facebook Live can be the best channel to present your customers the live videos of a product launch. Using this channel is very interesting as your customers are shown the video contents of what they need to see or know about the new product. Moreover, such customers can take the advantage of a Facebook Live session to inquire about the product and get an in-time response from you.
Establish a Customer Care Service
By providing a customer care service for your business, you have proven to your customers that you value your relationship with them. The significance of a reliable customer care service is not limited to the fact that it gives customers the chance to send feedback and get an in-time response.
With Facebook Live, it’s pretty much convenient to receive questions and complaints from your customers. Sincerely, you get to know whether a particular product is living up to your customers’ satisfaction or not. Videos on Facebook Live will aid effective communication with your customers because they will view your movie. Such communication could involve guiding customers on the use of a particular product or be addressing their complaints about defective products.
Inform Your Customers about an Upcoming Event
If you’re keen to present your customers with a fast-approaching event, Facebook Live is a great medium to disseminate information about the event to hundreds of customers in no time. On a high note, you can create several posts intended to inform your customers that you’ll be presenting them a live video broadcast concerning the event. In the course of this, make sure you share your customers with the URL they will use in signing up for the upcoming event.